Privacy Policy

CanadaPrizeRadar Data Services ("CanadaPrizeRadar," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our educational services.

1. Information We Collect

1.1 Information You Provide

When you create an account or interact with our services, we may collect:

• Full name
• Email address
• Province or territory of residence
• Age confirmation (that you are 19+ years old)
• Account preferences and settings

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and general geographic location
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use collected information for the following purposes:

• To provide and maintain our educational services
• To create and manage your account
• To send you important updates about our services
• To respond to your inquiries and provide customer support
• To improve our website and user experience
• To comply with legal obligations and enforce our Terms & Conditions
• To verify age requirements are met

We do NOT:

• Sell or rent your personal information to third parties
• Use your information for lottery ticket sales (we do not sell tickets)
• Process financial transactions (we are informational only)
• Share your information with lottery operators or gambling services

3. Information Sharing and Disclosure

We may share your information in the following limited circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).

3.3 Business Transfers

If CanadaPrizeRadar is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure server infrastructure with encryption
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Staff training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location within Canada, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Withdrawal of Consent: Withdraw consent for certain data processing activities
• Data Portability: Request a copy of your information in a structured, commonly used format

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

7. Third-Party Links

Our website may contain links to external websites, including:

• Responsible gambling support organizations
• Provincial lottery corporation websites
• Educational resources

We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

CanadaPrizeRadar is intended for adults aged 19 and over. We do not knowingly collect personal information from individuals under 19 years of age. If you believe we have inadvertently collected information from someone under 19, please contact us immediately so we can delete it.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

10. International Users

CanadaPrizeRadar is designed for users in Canada. If you access our services from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada where our servers are located and our central database is operated.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification to registered users (for significant changes)

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Mail: CanadaPrizeRadar Data Services, Privacy Office, [Address], Canada